You must contact us for exchange within 24 hours.
Broken or Damaged jewelry must be returned in original packaging.
Please contact us via e-mail or at 503 504 1435 immediately.
If you do not call or e-mail before the return, it will be sent back to you.
Our quality assurance and packaging standards are extremely high – all items
are hand packed.
There truly should be little reason for you to receive any damages.